After two years of searching, they’d suffered three failed purchases, each one costing them not just time and energy, but thousands of pounds lost with nothing to show for it. Their frustration was clear, and sadly, stories like this are becoming more common.

A Record Year for Fall-Throughs

214,000+ property deals have collapsed so far this year—a record high since 2021 Nearly 1 in 4 transactions now fall through before completion Less than half of all ‘For Sale’ listings make it to completion Estate agents need to stop overvaluing - unrealistic pricing doesn’t help anyone!

What Does It Really Cost?

For buyers, losses often start around £700–£750 but can quickly climb to £2,000+ if the deal collapses late. For sellers, expect £700–£2,000+ in lost fees and costs, sometimes higher with repeated failures. The longer and further along the process, the more you stand to lose.

Why Does This Happen?

Deals fall through for all sorts of reasons, including:

• Unqualified or uncommitted buyers/sellers

• Mortgage issues or finance falling through

• Survey surprises or negative reports

• Legal delays or missing paperwork

• Chains breaking down due to issues elsewhere

• Unrealistic pricing or expectations

At Carringtons, we know just how important a secure move is for everyone involved. On houses following our new process, we've achieved:

• 12 successful exchanges and completions

• 10 properties currently under offer

• 2 newly listed this month

• Just 1 withdrawn (fallen through—where the seller changed their mind early, so luckily no major costs, but still disappointing for all parties involved)

That puts us at a 92% completion rate, with the chance to reach 95% as a few more sales are set to exchange before Christmas.We’re genuinely proud, for our sellers and our buyers too. We’ve completely turned our business around by being nothing but honest, warts and all. Our transparent approach means you always know where you stand, and it’s helped us deliver real results for our clients, despite all the challenges the English legal system throws our way.

There’s the old way, and there’s The Carringtons Way.

If you’re thinking about selling, buying, or just want to understand what’s happening locally, I’m always here for an honest chat. Just reply to this email.

All the best,

Alex - Sales Director

Some social media highlights:

Check out our latest YouTube video in which Sales Director Alex, and Sales Consultant Jess, sit down for a transparent discussion into their thoughts on the new process. From making the sales process more transparent for buyer, seller and agent to the removal of referral fees.

Warm regards,
The Carringtons Team

Our Linktree: https://linktr.ee/carringtonsresidential